by danielv87
I did not check with a customer support rep but in the customer support site it saysAftermarket Purchases: Please keep in mind that for our replacement policy to apply, the item in question must be defective upon opening the product in its original Wizards of the Coast packaging. We are not able to provide replacements for used or already-opened games or pieces purchased on the secondary market, such as from garage sales, online auction sites, or independent sellers. Also, Wizards of the Coast does not have the ability to sell extra pieces or parts for our board games. The amount of inventory we keep on hand will not allow us to offer extra items if they become lost or damaged due to use.
